To achieve the first goal, our team followed two core principles with the redesign of UNA’s website: intuitive and functional. In addition to improving the overall aesthetics of the website, we ensured that every change we made served a purpose in improving the user experience of the newly redesigned UNA website. Similar to many municipality government websites, we used the UNA’s brand colour of green extensively throughout the entire website to maintain a strong community presence with the UNA’s typical site visitors, those being the residents of the area. A site-wide Alert system was also built-in for timely news and updates distribution, an especially important feature to have through the 2020 COVID-19 pandemic. The website is responsive for use on both desktop and mobile devices.
Advanced Search results were integrated into the website to give the user more flexibility in their queries as compared to the standard WordPress search that comes with the CMS. This allows users to search for resources and webpages via different combinations of relevant keywords, providing a much more intuitive user experience. The ability to display real-time, user-based info on the front page for the Rec Centre hours was included to ensure that users are getting the most relevant information.
As there exists a number of externally developed components on the new website, our team of designer and programmers worked closely with representatives from various third-party solutions to ensure that any of such instances, such as the PerfectMind membership & booking management software, are integrated with the overall look and feel as well as the UX of the website as seamlessly as possible.
The new website is responsive for use on both desktop and mobile devices.
Integration with the PerfectMind membership & booking management software on the website plays a big part in streamlining the UNA’s operations.